I recently wrote about the fact that the new OneDrive sync client now supports the synchronization of SharePoint libraries, and the benefits that it brings. Since the release however, I have heard from several people that even though they have the new client, their libraries continue to sync with the older OneDrive for Business client. Microsoft has documented all of the procedures for getting it to work in this article, but I wanted to call out a few common issues here. If you’ve been using the old OneDrive for Business Sync client, and you want to move to the Next Generation Sync Client (NGSC), you’ll want to check the items below.
Make sure you have the correct version
The Next Generation Sync Client has been available for over a year, but the ability to synchronize SharePoint libraries was only added in January 2017. If you use Windows 10, the client is updated automatically, but you may not have it yet. To check your version, right click on one of the OneDrive clouds in the system tray (not any OneDrive for Business icons) and select “Settings”
Next, click on the “About” tab and check the version.
If you have version 17.3.6743.1212 or above, you’re good to go. If not, or you’re not running Windows 10, you can download the latest version here.
Ensure That Your Tenant is Configured for the New Client
Administrators can configure their tenant to use either the new OneDrive Sync client or the old OneDrive for Business Sync Client. This configuration setting is in the SharePoint administration of Office 365. To change this setting, log into the Office 365 Admin portal (or have your tenant admin do this if you don’t have rights). The URL for the portal is https://portal.office.com/adminportal/. Once there, launch the SharePoint admin center by clicking SharePoint in the Admin Centers section.
The setting that we’re after is in the “settings” section of the SharePoint admin center. Select it, then scroll to the “Sync Client for SharePoint” section. The options are straightforward – Start the new client, or start the old one. Once selected, click on Save (scroll down for the button). This setting controls what happens when the “Sync” button is selected in a SharePoint library.
Initiate the Takeover Process
Even with this setting turned on, the old OneDrive for Business sync client may be active. You’ll need to take action to have the new client take over. This can be done one of several ways. Firstly, running the setup process for the new sync client will do it (download is above). You can also run “OneDrive.exe /takeover” to accomplish this, but the easiest approach is to simply sync a new library by clicking on its Sync button. Doing so will not only sync the new library, but will take over syncing anything that the older client is doing.
Once the takeover process is complete, the old client will be removed on the next system restart. That’s the last you’ll see of GROOVE.EXE.
A little over a year ago I wrote a post entitled “OneDrive, TwoDrive, ThreeDrive” in which I took a slightly cheeky look of what has become known as the “Next Generation Sync Client” (NGSC) for OneDrive, and its many idiosyncrasies. I then turned that post into a speaking session (Changing the title slightly to OneDrive, TwoDrive, White Drive, BlueDrive), and that session has been presented at many events over the past year. In that post and session, it is pointed out that the NGSC still had some work to do, and that it would get done.
True to their word, it seemed that every time I presented that session, I had to modify the slides in one way or another, as another feature was added, bug was squished, or idiosyncrasy clarified. In September, at Microsoft’s Ignite event in Atlanta, Reuben Krippner announced the public preview of a new sync client (as I like to call it, the Next Next Generation Sync Client”. This version of the client addresses the principal shortcoming of its predecessor – namely that it didn’t synchronize SharePoint libraries. I’ve been running the preview ever since. With SharePoint libraries forming the backbone of all document storage in Office 365, including Office 365 Groups, this shortcoming was particularly glaring.
Obviously, the biggest disappointment with the original NGSC was the fact that while it added OneDrive for Business repositories in addition to OneDrive personal stores, it was unable to sync SharePoint libraries. Any library contained in an Office 365 Group or a SharePoint site was therefore excluded and resulted in users needing to run a mix of old and new client. We had this odd situation in where you would sync OneDrive for Business with the OneDrive Sync client, and all your SharePoint libraries with the OneDrive for Business sync client. Now add to it the fact that Group libraries were referred to as the Group OneDrive, and it was quite confusing for end users. Apart from the technical limitations of the old sync client (no more than 5,000 items per library, no more than 20,000 items across all libraries), adding SharePoint libraries to the new sync client greatly reduces confusion for end users and complexity for administrators.
System Tray Inconsistencies
After the rollout of the original NGSC, after connecting my personal OneDrive, my OneDrive for Business, and SharePoint libraries, I would wind up with three OneDrive icons in my system tray.
The white cloud represented the sync process for my personal OneDrive, the blue cloud with the bright white border represented my OneDrive for Business, and the blue cloud with the slightly dimmer white outline (really – look at the picture) represented all the SharePoint libraries that I was synchronizing, including Group OneDrives. If I were interacting with two different Office 365 tenants as I do today, I would have five icons for everything, and while I can certainly cope with it, the inconsistencies made it rather confusing for the end user.
Adding SharePoint libraries to the modern client reduces this complexity. Now the same scenario will show two icons – one white, one blue. The white icon represents the personal account, and the blue icon includes the OneDrive for business as well as all SharePoint libraries being synced. If two tenants are being used, as in the image below, there will be two blue icons, one for each tenant. Hovering over the icon will identify the tenant in question.
The icon styles are also now more consistent, and as an added bonus, they always line up at the top of the system tray, which is a nice touch. While we still have more than “One” drive, it’s much more understandable and usable.
File Explorer Inconsistencies
The user interface insistencies extended to the File explorer integration as well. In the same scenario as above, syncing a personal OneDrive, and a OneDrive for Business with SharePoint libraries from a single Office 365 tenant, I previously wound up with three root nodes in the Windows File Explorer.
“OneDrive – Personal” was my consumer, or personal OneDrive, “OneDrive – UnlimitedViz” was my OneDrive for Business storage connected to my UnlimitedViz tenant, and “SharePoint” contained all my SharePoint synced libraries. One inconsistency is the fact that the personal icon is white in the system tray but blue in the File Explorer. In an organization, people also tend to distinguish their content stored in their OneDrive from organization content by referring to it as “personal” so the use of the word “Personal” here can cause confusion here as well. Finally, the OneDrive branding is completely thrown out the door here when it comes to SharePoint libraries. Keep in mind that at the time, the only way to synchronize SharePoint libraries was with the “OneDrive for Business Sync Client”. However, the resulting node is called “SharePoint”
The latest client makes some significant improvement in this area as well.
“OneDrive – Personal” remains my personal (consumer) OneDrive. The two nodes here names “OneDrive – Serendipity” and “OneDrive – UnlimitedViz” are my two OneDrive for Business locations on the two tenants named “UnlimitedViz” and Serendipity”. Finally, the two nodes “Serendipity” and “UnlimitedViz” contain all the synchronized SharePoint libraries in those two tenants. While the personal icon remains stubbornly blue, the nodes here make significantly more sense and in my opinion in least are much more intuitive.
Selective Sync for SharePoint Libraries
It almost goes without saying, but the all-or-nothing approach to the OneDrive for Business sync client (previously Groove), rendered a lot of large libraries un-syncable. By bringing SharePoint libraries into the NGSC, they too get to participate in the selective folder sync that the consumer client has had for quite some time.
The previous OneDrive for Business sync client wasn’t all bad, and the NGSC wasn’t all good when compared to each other. One very useful feature that the older client had that NGSC didn’t was the ability to pause a sync. Pausing is a relatively frequent need for various reasons, but the only way that the NGSC could be paused originally was by shutting it down. Given the time it required to start back up sometimes, this was a problem. Luckily, at some point over the past year, the NGSC picked up pausing capability, and you can now pause a sync for 2, 8 or 24 hours.
Stability and Performance
Apart from features, stability and performance is probably the most obvious area where the new client outshines its predecessor. There are countless tales of users having their work “eaten” by the older client. While this hasn’t happened to me, I can point to many times that a sync got corrupted, and the only way to fix it would be to resync the entire library. This would necessarily mean a new repository as the older client couldn’t work with pre-existing content. Having used it for several months now, I have yet to experience any issue that required the total resync of a library.
The sync performance of the new client is acceptable as well. To be sure, it could still be better. Startup times are quite long for me (keep in mind that I’m syncing quite a lot of content), and occasionally the sync process gets bogged down and needs to be restarted. However, it was good enough for me to decide to move my almost 1 TB of content back into OneDrive for Business. That very same content made the move in the other direction 2 years ago, due to performance issues.
Overall, I must say that my overall impression of the new OneDrive sync client is that it is finally ready for prime time. Shortly after the preview was announced in September, I was sufficiently impressed to move my relatively large Dropbox file system (where I had a 1 TB limit) over to OneDrive for Business (with its unlimited storage). I then heaped quite a bit more storage on top of it, and it seems to be performing well now. My main OD4B storage account is currently at 3.3 TB, and my personal OneDrive is at 600 GB. I even have several Groups set up in my Office 365 MVP tenant for managing my household and those libraries are synced by myself and my wife.
Stability is fine, and performance is good enough, apart from the occasional “looking for changes” hang-up. Its value and integration have tipped the scales in its favour, certainly with respect to Dropbox in my opinion. The Office team said they were going to fix it, and they did. Good for them.
After my recent post “You Can’t Disable Office 365 Groups”, I received feedback from a few people, specifically Elaine Van Bergen, Martina Grom and Joe Stocker that some editing controls have been added in through the tenant that allows Group creation to be disabled in the Office 365 tenant, and that these controls affect all of the user interfaces that can create groups. The procedure is outlined here, and Martina offers her insight on it here . I was a little disappointed that I had missed these newer controls earlier, but quite happy about the discussion that the original article started. It brought to light some of the confusion around this feature. In addition, it also highlights the fact that Office 365 Groups are about far more than just conversations, they are the bedrock of all Office 365 services moving forward.
Having said that, and having tested these new controls, I have a few observations to make about disabling Groups.
Much of the feedback that I received of my original article was “Good, they shouldn’t be disabled anyway, they’re too important”. To be sure the other side of that argument was heard from as well, but I tend to side with the former. For me at least, the group construct represents real value. It is a trade-off between ease of use and control to be sure, but as a container, it’s easy to understand, and relatively easy to work with for end users. The concerns around Groups are focused on governance, and those concerns are valid. If anyone can create a group anytime, and there is not process for organizing or classifying them in place, they can quickly get out of hand, producing islands of information all over.
The new management controls allow for a single security group (not an Office 365 group) to define those that can create Groups. Groups created by these members are available to all, but only these members can create new Groups. Only one security group can be flagged for group creation, so it’s an all or nothing proposition for these group members.
The article above walks through the process of creating these controls through PowerShell with the Microsoft Azure Active Directory Module for Windows. There are a couple of quirks when walking through this process. I found that the article itself contains a typo, the PowerShell command “Get-MsolCompanyInfo” should actually be “Get-MsolCompanyInformation”. In addition, when downloading the module itself, the 220.127.116.11 Preview version is required.
One would think that the GA version (18.104.22.168) would include everything necessary, but one would be wrong. I made the mistake of trying to use that version and I hit a wall. You need the preview version.
The Azure Active Directory management area in the new Azure portal also allows for the management of group creation rights. I was unable to use the interface to initially set these controls, but once set, the controls were reflected in the user interface, and it’s possible to manage them. Azure Active Directory management is still in preview in the new portal, so presumably this will improve at GA. The controls can be found in the Azure Active Directory blade under Users and Groups – Group Settings.
Like their predecessor, these controls don’t remove the option to create a group from the client interfaces. Once the “Create” option is selected, the user is usually notified that this will not be possible. In one case, it simply fails. The following are the different messages that users will receive when they try to create a new Group but are prevented from doing so.
Outlook Web Access
Ideally, the create option would simply be removed from the user interface, but at least these interfaces prevent the user from filling out details before failing with one notable exception. When a new Group Workspace is created in Power BI, the operation simply fails, and the user isn’t notified as to why. It almost seems as if the Power BI team wasn’t notified that these new controls exist.
The remaining workload that is (ok – will be) integrated with Groups is Yammer. With Yammer, when a Yammer Group is created, a corresponding Office 365 group will be created, and kept in sync with the Yammer group construct. This will ultimately be where Yammer notes and files are stored (via OneNote and OneDrive – basically SharePoint) as well as the group calendar (in Exchange). However, according to this Microsoft support article, if Office 365 Group creation is disabled, then the Yammer groups will not be Office 365 connected.
It therefore is now possible to prevent users from creating Office 365 Groups. This will be important to large organizations while they formulate an adoption strategy for Groups, but formulate it they should. Just because Groups can be disabled, it doesn’t mean that they should. Groups are by their very nature a compromise between usability and manageability, and centralizing creation tips the scales on the side of manageability. We’ve had this for a long time with classic SharePoint, and the usability of Groups is what’s so exciting from an adoption standpoint. Almost all innovations in the Office 365 space are now centered on Groups – they are the new foundational unit, and by ignoring them, you miss out on much of the future enhancements.
Caution is certainly advised, but it’s a good idea to move forward with a Groups strategy. Now.
When Microsoft Teams was announced at the beginning of November 2016, I posted an article that attempted to explain the different social networking products available from Microsoft and the advantages/disadvantages of each. Since then, it has become apparent to me that there continues to be a lack of understanding about what Groups are, what they bring to the table, and where they fall short. This post is an attempt to help clear up some of that confusion.
To begin with, Groups isn’t a product in an of itself, it’s an infrastructure. Specifically, an Office 365 Group is a specific type of group in Azure Active directory. That’s it. They have a few properties, and they contain members, but outside of Office 365 administration or Azure Active Directory admin, there’s really nothing to look at. What is unique about them is that the Office 365 services are becoming increasingly tied to them, and creating one of these groups will provision multiple artifacts in multiple Office 365 services.
The value of Groups is really in the workloads and services that they tie together. This is where it starts to get a bit confusing. The way that I see it, there are currently 9 workloads (team sites, file storage, group inbox, enterprise social, group chat, notebook, plans, calendar, and report workspace) offered by 6 different services (SharePoint, Outlook, Yammer, Microsoft Teams, Planner, and Power BI). Arguably, Group inbox, enterprise social and group chat could all be considered conversation spaces, but my earlier article makes the case for considering them separately. Also, Skype for Business is notable by its absence, but I consider Teams to be the logical successor to Skype for Business.
A summary of the different workloads, and the services that offer them can be seen below.
This is a description of the various workloads offered by the component services, and it’s relatively straightforward. The only overlaps (if my earlier assertions about the different types of social are accepted) are group inbox services being offered by both Outlook and Yammer. Since Groups created and managed by Yammer will be kept distinct from other groups, this shouldn’t be the source of too much confusion.
The picture gets a little murkier however when we talk about the way that users will interact with groups, which is through a client application of one form or another. All the constituent services have at least one client application that interacts with Groups, and several of these overlaps significantly. A full understanding of Groups includes an understanding of all the available clients.
When an Office 365 Group is created, a Modern SharePoint Team site, which is a SharePoint site collection gets created along with it. This site collection is home not only to the Group’s team site, but to its OneDrive file storage, and to its Notebook (via OneNote). The SharePoint home page is focused on site collections, with Group site collections being called out specifically. From here one can search for Groups, pin favourite Groups, access recently used Groups, and access Groups deemed important by the tenant administrators.
SharePoint has two different clients that touch Groups – the standard web interface and SharePoint mobile. As noted above, SharePoint supplies 3 of the core Group workloads so the SharePoint interface is inherently well integrated. In addition to the native interface, the SharePoint web part framework lends itself to further integration, and indeed there are already two Modern web parts that have emerged that tough other Group workloads. The Yammer web part, which is available today in first release brings enterprise social into the SharePoint interface, and the upcoming Power BI allows the embedding of reports into SharePoint pages.
Groups can be created and managed directly in the SharePoint interface, and group conversations are accessed though a Group conversations link. Now, this launches the Outlook Web App to access the inbox, but when Yammer Group integration is rolled out, it will launch into Yammer for Yammer managed Groups.
The SharePoint mobile application is full fidelity, and modern web parts work with it. Thus, the SharePoint mobile app has all the same touchpoints that the browser interface does with one exception. It is currently not possible to add or manage Groups in the SharePoint mobile app.
There is currently no integration of Group chat (Teams), Plans, or the group calendar in either the browser or the SharePoint mobile client.
SharePoint UI integration with Groups
The Outlook web application was originally the only place to go to create Office 365 Groups. Management of Groups is therefore its strong suit and is provided natively. The Group inbox and the Group calendar are also both provided by Outlook (Exchange) and the web client reflects that. The Outlook clients are currently the only tools that allow these two workloads to be accessed natively. In addition to these native workload, the browser client provides contextual like to open the Group Team site, OneNote, OneDrive, and the Group Planner. There is currently no integration between the Outlook browser client and enterprise social (Yammer), Group chat (Teams) or Power BI workspace.
The rich Outlook client included in Office 2016 has almost full feature parity with the browser client. The only difference is that is does not currently provide links for opening the Group Team site, or Planner.
The Outlook mobile app, available on iOS, Android and Windows Mobile is a bit of an anomaly. This client does not integrate at all with Groups. Instead, the Outlook team has published an app on these platforms called “Outlook Groups”. Given that they are known as Office 365 Groups, this name can be a bit confusing. The Outlook Groups app provides native access for the Group inbox, Calendar, and OneDrive files. It will launch the mobile OneNote app for access to Group notes, and it even allows for Group management. It is the only mobile app that allows for Groups management.
Outlook UI integration with Groups
Yammer has historically been a completely separate application, and its user interface reflects that. To date, there is no integration with Groups, but this work has been done, and it will be available shortly. An early build of the Groups integrated Yammer interface was recently demonstrated at the Microsoft Ignite conference in Atlanta.
Groups integrated Yammer client
The integration points can be seen in the right column of the UI. Initially, Yammer will integrate OneNote and OneDrive for notes and file storage respectively, and accessing the links will open the respective web applications. The “classic” Yammer files and notes will be maintained for a period and can be accessed at the top of the UI. In addition to files and notes, both Planner and the SharePoint Team site will be available directly from the Yammer interface. There is not integration at all with the Group Inbox, Group chat, Calendar or the Power BI workspace.
IT will be possible to create manage Groups and add/remove members directly from the Yammer interface. Creation of a Yammer group will spawn an Office 365 group, and while all operations will be performed in Yammer, they will be kept in synvc with the Office 365 Group. It should be noted that Groups that are created in the manner will be flagged as “Yammer managed” as opposed to “Outlook managed” and will be invisible to the Outlook clients. All the other clients will be able to see them however.
The Groups integrated mobile client has not been shown publicly yet, so we can only speculate on what it may contain. I suspect it will mirror the browser client, but for now, the only thing that is certain is that it will support enterprise social.
Yammer UI integration with Groups
Teams is the new kid on the block. It is currently available in preview form, so this analysis may be incomplete. Microsoft Teams was built by the Skype product team, and given its ability to do 1:1 conversations, as well as textual, audio and video conversations, it should logically be seen as the successor to Skype for Business. What it brings to the table for Groups is a persistent semi-threaded chat interface. Although it only provides one of the workloads to Groups, it’s UI encompasses most of them.
The Teams client is quite rich, and it provides “sub-team” management. Every team gets at least one channel (General) and additional channels can be added at will. These channels are the containers for the semi-threaded discussions, and each channel also gets its own folder in the Groups OneDrive, as well as a section in the groups OneNote. Creating a channel provisions these artifacts automatically. Any one of these channels can be extended through tabs. Tabs are a way of including content that may be relevant to the channel, and that content can be dynamic. For example, a Power BI report can be added to a new tab and it will always be up to date, or through a third party, a Yammer Group conversation can be embedded as well. Finally, connectors can be employed to automatically add relevant content to a channel’s conversation interface as it occurs – a Twitter feed is a good example of this.
Teams channel showing the associated artifacts in OneDrive and OneNote
The fact that there is already a third-party tool for embedding Yammer conversations speaks to the extensibility of the Teams client as well. Extensibility options are available for tabs and connectors.
The integration of Teams with Planner is notable as well. As I previously wrote about here, the Teams client allows for multiple planner plans to be created within not only a single Group, but a single channel. These plans are NOT available through the Planner client UI, although the resulting tasks are. I would look for this to change in the near future, but that’s the way it works today.
The Teams client (both browser and desktop – they are virtually indistinguishable) has access to the widest set of Group workloads of any client currently. This is partly due to the fact that it is brand new, and as such, is the only client that has access to the Group chats. It has native access to Group management, file storage, group chat, notebook, plans and Power BI reports. It has links to the Group’s Team site, and through third party integration, it can embed enterprise social content. The only workloads that it does not currently integrate with are the Group inbox, and the Group calendar.
The mobile client is unfortunately vastly different. The only workloads that the mobile client works with today are Group chat (as expected) and Group files (from OneDrive. Given the importance of mobile to the modern team story, I would expect this to change. However, if the SharePoint mobile client had access to the Group chat, it could provide a viable alternative.
Microsoft Teams UI integration with Groups
There is very little integration between Planner and Groups. The Planner UI obviously offers native access to Group plans, but as mentioned in the Teams section, not all the plans – only the one associated twith the root Group itself. Each Plan also offers a link to access all of the files stored in the Group’s OneDrive, and that’s where the integration ends. There is no integration with the rest of the Group workspace. The Palnner browser client is also the only client available. Inexplicably, there is no mobile client for Planner.
Planner UI Integration with Groups
Power BI makes very good use of Groups – Groups provides the optimal sharing option for Power BI. Each Group is provided its own Power BI workspace, which is a container for data sources, reports, and dashboards. All members of the group get access to all the assets contained within.
The Power BI browser client is aimed primarily at the use of the Power BI service, but does provide some integration with the other Group workloads. Groups can be created and members added from the Power BI UI (although they are referred to as Group Workspaces). Native access is obviously provided to all the Power BI assets contained within, and links are also provided to the Outlook browser client for access to the Group inbox and the Group calendar. Finally, Group OneDrive files are natively available for the storage of data sources. There is no integration with the rest of the workloads currently.
The Power BI mobile client is all about Power BI – it doesn’t integrate with any of the other workloads, aside from being able to use the Group workspaces themselves.
To summarize, the modern Office 365 Group provides the membership and access services to 10 separate workloads which are provided across six different products/services. This “Group workspace” is accessed through any of 14 different clients that provide varying levels of access to the different workloads/and services. The choice of client will depend heavily on requirements and will likely lead to a combination of clients based on capability and preference. At the moment, the most integrated browser client is provided by Microsoft Teams, and the most integrated mobile client is SharePoint mobile. A final summary is below.
In the recent announcement outlining the SharePoint integration strategy on the SQL Server Reporting Services Team’s blog, there was a statement that was almost hidden that I think deserves more attention. The statement was:
“….in time, we aim to support web-based viewing of Excel workbooks in Native mode…”
This may not sound like a big deal – after all, we’ve been able to serve up Excel workbooks in a browser since Excel Services was initially introduced with SharePoint 2007. However, as per Microsoft’s Reporting Roadmap from October 2015, Reporting Services is their on-premises solution for BI report delivery. If an Excel workbook is to be considered a report, the SSRS absolutely should be able to do it. The roadmap defined four types of reports:
I tend to see there being two types of reports, Structured and Analytical. In the list above, Structured corresponds with Paginated, and the other 3 types are different subtypes of Analytical. They four categories do, however line up well with the different reporting technologies available.
RDL (Classic SSRS)
PBIX (Power BI)
RSMOBILE (SSRS Mobile aka Datazen)
The roadmap was primarily concerned with the future of SSRS, but SSRS is Microsoft’s stated report delivery platform for on-premises reporting. The platform for cloud reporting is of course Power BI. There is a third platform for the delivery of “Analytical”, or Excel based reports, and that’s Excel Online. On premises, it’s called Office Online Server, but it is the same technology. The three platforms and their capabilities are shown below.
The technical preview of Power BI reports in Reporting Services is available for testing, which covers Interactive reports in SSRS, and the above statement indicates that there is a solution to support Analytic reports in SSRS as well. The Power BI platform does this already, and it is done by leveraging the capabilities of Excel Online. Given the fact that Office Online server provides the same capabilities on premises, it makes sense that it would be used by SSRS when the Excel workbook support is added.
It should also be noted that the above comparison shows Mobile reports being supported by Power BI. To be clear, Power BI does not support RSMOBILE files, but regular Power BI reports are inherently mobile and available through the Power BI mobile client. which is also how RSMOBILE reports are delivered to end users.
The Reporting Services team is clearly very close to completing the vision laid out over a year ago, in the Reporting Roadmap for on-premises users. If the goal is to have parity between on-premises and cloud platforms, the only thing remaining (apart from possible support of the RSMOBILE format) is support for Paginated reports in Power BI. There have been no statements made regarding this capability, but its absence is certainly notable.